[otrs] newcomer questions

2005-03-06 Thread Andre Dieball
Hello   Finally I found the time to install otrs on my system. I had a look into it quite a time ago and was fascinated, but now it’s even better.   Anyway, during the installation some questions came up:   -  can I setup queues, which are invisible to customers (queues for in

[otrs] CustomerAuth

2005-05-30 Thread Andre Dieball
Hi folks   I’m a bit confused now….   I managed to get the Customer DB connection to connect to another MySQL DB on a different node. Log into this DB, User Field Mapping, anything works fine. But when I try to login as one of the configured users in that DB, I get the following error