[otrs] Re: CustomerUser info from external LDAP server

2004-05-12 Thread Andrew Ferris
Jim Wight wrote: > On Tue, 2004-05-11 at 23:35, Andrew Ferris wrote: > > We're still not having all the users show up in the Customer User or > > Customer User <-> Groups areas. I've gone and counted the numbers > > and there are about 200 users shown w

[otrs] Re: CustomerUser info from external LDAP server

2004-05-11 Thread Andrew Ferris
n, any help you could provide is deeply appreciated . Andrew Robert Kehl wrote: > On Monday, May 10, 2004 6:41 PM > Andrew Ferris <[EMAIL PROTECTED]> wrote: > > Thank you for the reply Robert. > > Sorry for the delay, though. > > > It turned out that I made the

[otrs] Re: CustomerUser info from external LDAP server

2004-05-10 Thread Andrew Ferris
Robert Kehl wrote: > On Wednesday, April 21, 2004 8:19 PM > Andrew Ferris <[EMAIL PROTECTED]> wrote: > > Software error: > > Can't locate object method "new" via package > > "Kernel::System::CustomerUser::LDAP" at > > /opt/otrs/bin/c

[otrs] Simple Queues for users with more complex ones for Admins

2004-05-04 Thread Andrew Ferris
ueues? Or does anyone have a better configuration? Thank you in advance for any replies and as an aside, I'm quite happy with OTRS. Andrew Ferris Network Support Analyst MRL/iCAPTURE Centre/ASL ___ OTRS mailing list: otrs - Webpage: http://otrs

[otrs] CustomerUser info from external LDAP server

2004-04-21 Thread Andrew Ferris
#x27;, 1, 1, 'var' ], [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ], [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ], [ 'UserAddress', 'Ad