Re: [otrs] Error: Need CustomerID!!!

Hi Sarper, The same error is there with the below config. Thanks and Regards, Ashish Gangani, On Mon, Nov 23, 2009 at 8:38 PM, Sarper SARIDAL wrote: > Could you please try using the code below and remove any section regarding > with ldap. > define your ad hostname like co

[otrs] Error: Need CustomerID!!!

x27;UserSalutation', 'Title', 'title', 1, 0, 'var' ], [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ], [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ]

[otrs] How can multi tenancy be achieve in OTRS::ITSM 1.3

Hi Team, Please anyone help me to achieve multi tenancy in OTRS::ITSM 1.3. how can i configure it. Thanks and Regards, Ashish Gangani, . - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org

[otrs] How to create CI Item in OTRS ITSM 2.4

Hi Team, I am working on OTRS ITSM 2.4 and I stuck with an issue. I can create CI class but not its instance or its item. Can anyone helpout us in this regards. Thanks and Regards, Ashish Gangani, - OTRS mailing list: otrs

[otrs] How to achive data older then 1 year & move to achive DB in OTRS

Hi, Any one kow how to achive a data from database to archive DB older then 1 year please if you have a setp's to do this help me out. Thanks and Regards, Ashish Gangani, - OTRS mailing list: otrs - Webpage: http://otr

[otrs] Limit Note Size

it and can share the solution with me. i will be highly thankful to him. -- Thanks, __ Ashish ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http

Re: [otrs] Permission

hi all, try this:- chown apache.apache /opt/otrs ls -ld /opt/otrs check that whether the apache is now the owner or not... NOTE:- Apache is my webuser. check before hand what is the webuser name in ur case. bye __ Ashish

Re: [otrs] problem with sending mail

hi, just add the following line in ur Config.pm $Self->{CheckMXRecord} = 0; from next time u will not receive any errors. Thanks, Ashish __ System Administrator ___ OTRS mailing list: otrs - Webpage: h

Re: [otrs] Win32 setup - logging in to root

hi all, are u trying login as root by just root? if is it so then u r typing wrong username instead use [EMAIL PROTECTED] and now try to login. thanks Ashish System Administrator

Re: [otrs] CustomerHeader file

hi, Previously i haven't modified the pages under Lite scheme but after ur mail i modified them and it worked. thanks now the company name and its logo are displayed on all pages. bye ashish On 4/25/05, Sven Fischer (support) <[EMAIL PROTECTED]> wrote: > You alread

[otrs] CustomerHeader file

in Place of COMPANY NAME actual company name is not written and text COMPANY NAME is written. plz tell me where i am wrong or i have to include CustomerHeader.dtl file somewhere like $Include(CustomerHeader) in some files. -- Thanks, __ Ashish

[otrs] Change Comment Field

, __ Ashish ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => h

[otrs] Customer Info

, __ Ashish ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/

[otrs] ticket state closed

, __ Ashish ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/