ed to be piped into Postmaster.pl.
In OTRS AdminArea->queue&responses->queue
add the relevant queues.
In AdminArea->system->E-mail addressesadd the relevant e-mail addresses
and assing the relevant queues you created before.
This should work. - let me know if it will ;-)
from RDBMS and remove the owner of that DB
if you had one made during installation.
3. remove the $OTRS_HOME directory.
4. remove the user and group that was created for otrs.
5. remove anything otrs- mail related from your MTA
That shoud do it. (I think)
regards,
Boris Ratner.
specifically for
you can use the $Env{"Images"} syntax.
-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Boris Ratner
Verzonden: woensdag 18 augustus 2004 9:01
Aan: User questions and discussions about OTRS.
Onderwerp: Re: [otrs] adding logo
Delshawn Colcloughly wro
otrs/var/httpd/htdocs/images/Standard/ directory.
Use in the DTL.
regard
Boris Ratner.
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Support
My comments might be boring - you might want to skip to the "Why does it
work" part.
Robert Kehl wrote:
On Thursday, June 10, 2004 4:43 AM
Boris Ratner <[EMAIL PROTECTED]> wrote:
The problem was occuring when i tried to send 'iso-8859-8' encoded
mail to otrs 1.2.3 *w
chters.
I've verified that browser encoding is UTF-8 and used unicode terminal
to view the content of article_plain to
double check that .
Thanks for your help.
Boris Ratner.
The above is one of the jobs OTRS performs - no need to invent the wheel
twice. Better we search the error and cor
Hi!
My Perl version is 5.8.4.
What i did to work-around the issue of perl pushing non-utf mail to
unicode based postgresql
is something more global - i wrote a simple script in (plz don't kill
me ) python
which runs before postmaster.pl. This script receives e-mail in *any*
encoding and recode
th locale encoding in the system.
3. perl already thinks in unicode why should we use that?
Anyone did something like this? Ideas are more then welcome.
Thanks for your help.
Kind Regards,
Boris Ratner.
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TO article_plain (article_id, body,
create_time, create_by, change_time, change_by)
in this case a new ticket is created BUT the only attachemnt i can see
is the subject of the attached .eml file.
POSSIBLE SOLUTION
Now i'm working on a script to be run before ../bin/Postmaster.pl that
