Re: [otrs] Ticket Zoom logging

Thank you for your comments. I'll review them with the rest of my team. == Brian Lang - IT Department Sovereign Management Group Inc. proudly serving Pacific Group of Companies / Pacific Customs Brokers / Pacific Overseas Forwarding / The

[otrs] Ticket Zoom logging

Is there a way to log in the History when Agents Zoom tickets? I need to track all views of a ticket. == Brian Lang - IT Department Sovereign Management Group Inc. proudly serving Pacific Group of Companies / Pacific Customs Brokers / Pacific

[otrs] Ticket Zoom logging

Is there a way to log in the History when Agents Zoom tickets? I need to track all views of a ticket. == Brian Lang - IT Department Sovereign Management Group Inc. proudly serving Pacific Group of Companies / Pacific Customs Brokers / Pacific

[otrs] Ticket Zoom loggin

Is there a way to log in the History when Agents Zoom tickets? I need to track all views of a ticket. == Brian Lang - IT Department Sovereign Management Group Inc. proudly serving Pacific Group of Companies / Pacific Customs Brokers / Pacific

Re: [otrs] no new message alarm on 2.4.3

Core::Sendmail -> SendmailNotificationEnvelopeFrom and change it to the desired from email address. After that Move notifications started sending again. ====== Brian Lang - IT Department Sovereign Management Group Inc. proudly serving Pacific Group of Co

Re: [otrs] OTRS notification sending problem

Thank you very much. This was exactly what I needed. == Brian Lang - IT Department Sovereign Management Group Inc. proudly serving Pacific Group of Companies / Pacific Customs Brokers / Pacific Overseas Forwarding / The Derby Bar and Grill

[otrs] OTRS notification sending problem

l address (in reply to RCPT TO command)) Aug 20 13:19:24 otrs postfix/qmgr[4322]: 21602CC72: removed ====== Brian Lang - IT Department Sovereign Management Group Inc. proudly serving Pacific Group of Companies / Pacific Customs Brokers / Pacific

[otrs] OTRS Agent Notification Problem

ail address (in reply to RCPT TO command)) Aug 20 13:19:24 otrs postfix/qmgr[4322]: 21602CC72: removed ====== Brian Lang - IT Department Sovereign Management Group Inc. proudly serving Pacific Group of Companies / Pacific Customs Brokers / Pac

[otrs] Moving from 2.2.4 to 2.2.7

Are there any database implications in moving from OTRS 2.2.4 to OTRS 2.2.7? Can I simply export the database on one system and import it on another? If so, > Is there a published method to export the (MySQL) database using phpMyAdmin? > Is there a published method to import the (MySQL) database