[otrs] article dynamic field

Hi all, Is it possible to use article dynamic field ( not the ticket dynamic fields ) in the reports of otrs ? Kind regards - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs

[otrs] Report generator

Dear, Is it possible to generate a report like this using the report generator (stats) ? Customer Ticketnumber Queue Movement (count of status updates Status Age

[otrs] Give the rpc user read-only access

Hello, Is it possible to give the rpc user read-only access so he cannot, for example, add a ticket to the otrs-system ? Kind regards ? - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive:

[otrs] showing faq items using RPC (API) and php

Hello Is there any information available on how to show the faq items (2.0.6) in otrs 3.0.11 using RPC (api) and PHP ? Also cannot find any information in the api-information on http://dev.otrs.org/ Kind regards - OTRS

Re: [otrs] showing faq items using RPC (API) and php

objects as well). Of course it might not work if there's some other requirement for the SOAP module that I'm unaware of. Cheers, tamas -Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Bruno Cardon Sent: Friday, January 20, 2012 10:04 AM

[otrs] Software error: slurp_filename

Hi, Sometimes we receive the following errormessage and cannot be reproduced Software error: slurp_filename('/opt/otrs/bin/cgi-bin/otrs.pl') / opening: (2) No such file or directory at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 541

[otrs] showing faq voting system om public.pl

Hi, Is it possible to show the voting system on the public part of otrs without the need of logging in ? We have added key : public and public (public) to FAQ::Item::Voting::Show but notting shows up on the page. We are using otrs 3.0.5 and faq 2.0.2 kind regards,