Hello All,
I configured otrs once before, but it has been a while and there are a
few things I cannot remember.
1. when I created a queue, and modified ticket, I see the following
message in the log:
Sent email to 'OTRS Feedback <[EMAIL PROTECTED]>' from 'OTRS Management
<[EMAIL PRO
Thanks for the info . .that worked perfectly!
Corey M. Bobb
Data Center Manager
Cygnus eTransactions Group Inc.
300 Colonial Center Parkway
Suite 150
Lake Mary, FL 32746
Phone: 321.445.2150
www.cygnus.com
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf O
I have a question / request:
Is it really necessary to pop up a window indicating that a ticket has
been checked for bulk action every time the box of a ticket is checked?
I would think that if bulk action was being performed, it would imply
that more then one ticket is going to be chosen?
