Hi All,
I've been playing with setting up various services / sla's and other config
bits n bobs for a few days on OTRS 2.3.1b3 + ITSM 1.1.2, then upgraded to OTRS
2.3.2 + ITSM 1.2
On installing the ITSM packages (inc Service Management etc) the Services I
have setup are no longer viewable in
Looking further into this I can see the following errors in the System Log:
(When checking Service List):
Thu Oct 2 17:07:14 2008 error OTRS-CGI-10 No such ServiceID (2)!
Thu Oct 2 17:07:14 2008 error OTRS-CGI-10 Unknown column 'type_id'
in 'field list', SQL: 'SELECT id,