[otrs] changing priority

x27;m missing that can do this. Thanks -- Damian Fuentes Associate Systems Administrator Evite [EMAIL PROTECTED] Ph 213-739-3248 - And all was good in the wonderful land of Linux. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive:

[otrs] [Fwd: filtering spam by header and manually]

don't think anyone answered this, anyone got any ideas. much appreciated. -Forwarded Message- From: Damian Fuentes <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Subject: filtering spam by header and manually Date: Fri, 16 Apr 2004 14:21:15 -0700 I'm trying to filter pre-s

[Fwd: Re: [otrs] subqueue filter]

didn't notice anyone answer this. anyone got any ideas why this doesn't work. thanks again. -Forwarded Message----- From: Damian Fuentes <[EMAIL PROTECTED]> To: User questions and discussions about OTRS. <[EMAIL PROTECTED]> Subject: Re: [otrs] subqueue filter Date:

[otrs] filtering spam by header and manually

Module => 'Kernel::System::PostMaster::Filter::CMD', CMD => '/usr/bin/spamassassin | grep -i "X-Spam-Status: yes"', Set => { 'X-OTRS-Queue' => 'spam', }, }; I am getting false posi

[otrs] autoreplys

. -- Damian Fuentes Associate Systems Administrator Evite.com - And all was good in the wonderful land of Linux. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi

Re: [otrs] subqueue filter

seems pretty basic. On Fri, 2004-04-16 at 00:20, Martin Edenhofer wrote: > Hi Damian, > On Thu, Apr 15, 2004 at 05:33:27PM -0700, Damian Fuentes wrote: > > I have filters setup in default.pm using the match.pm modules. How do I > > filter to a subqueue? When i put: > >

[otrs] subqueue filter

t would i put as the queue in the filter above? Is it formatted 'queue:subqueue' or 'queue/subqueue', or does it not support that yet? Thanks again. -- Damian Fuentes Associate Systems Administrator Evite.com - And all was good in the wonderful land of Linux. ___

[otrs] thanks a bunch

and how to get data into it. Is this related the customer ldap backend? 4) Is there a way to sort the tickets to show newest tickets first? Or an other sort options? -- Damian Fuentes Associate Systems Administrator Evite.com - And all was good in th

[otrs] delete stuff

This might be too simple of a question but i couldn't find a way to delete entries in the admin area, ie 'e-mail address','queues', etc. -- Damian Fuentes Associate Systems Administrator Evite.com (310) 360-2481 [EMAIL PROTECTED] - And all was good in th

[otrs] few more questions

are my options? I know i could gut the code myself but is there anything that someone has made for those type of stats or is there a third party project on freshmeat or sourgeforge that might help. I've already searched but to no avail. Thanks a lot for all the help. -- Damian Fuent

[otrs] address book feature

of names and e-mails on the otrs demo site. Thanks a bunch... -- Damian Fuentes Associate Systems Administrator Evite.com (310) 360-2481 [EMAIL PROTECTED] - And all was good in the wonderful land of Linux. ___ OTRS mailing list: otrs - Webpage: