Hi,
I'm setting up otrs for a client and they wish to have all email communication
between otrs and their email server to use pop3s. I notice in the documentation
that this is supported, however I cannot find any documentation on how to set
this up. What I do see hints that pop3s should be
Hi,
Thanks for the help with viewing items in a queue yesterday.
I have another issue that I can't find how to solve. I would like to automate
the selection of a users "My Queues" based upon their role/group so that they
join the company in a specific department and already have that dep
Hi,
I'm setting up a ticket system for a company, and I'm running into a few issues
with permission setup that I was wondering if anyone could help with.
The situation is that the company has a number of queues, one for each
department. A call comes into the company and is entered into t
