Re: [otrs] Line wrap problems

2004-09-23 Thread Frederik Seiffert
Wes Plate wrote: On 9/10/04 12:24 AM, "Robert L Mathews" wrote: Sorry for the delay in submitting it; perhaps it's trivial enough (and fixes a large enough bug) that it can make it into OTRS 1.3. Please! :-) I just looked into CVS and it seems like the fix didn't make it into 1.3.1. Any predic

Re: [otrs] Line wrap problems

2004-09-03 Thread Frederik Seiffert
Robert L Mathews wrote: Is there any reason against wrap=soft in the input field? As I see it, this would fix the problem. Hmmm. I was the one who suggested the new line wrap algorithm (it was discussed on dev list), but I think I must not have made that part clear: the algorithm can only work w

Re: [otrs] Line wrap problems

2004-08-31 Thread Frederik Seiffert
r of the input field doesn't mean that it's content is wrapped at this width, it just specifies the display width. I'm not sure if any other browsers do the same. Frederik Martin Edenhofer wrote: On Tue, Aug 31, 2004 at 02:59:02PM +0200, Frederik Seiffert wrote: Yes, that was me. Unfort

Re: [otrs] Line wrap problems

2004-08-31 Thread Frederik Seiffert
Yes, that was me. Unfortunately, while the incoming message looks just fine, the reply sent with OTRS still looks awful. Have a look at the first and third external agent email. Is there any reason against wrap=soft in the input field? As I see it, this would fix the problem. Thanks, Frederik

[otrs] Line wrap problems

2004-08-28 Thread Frederik Seiffert
Hi! We're using OTRS 1.2 and noticed that the emails always look pretty ugly as the lines are not correctly wrapped. For example, the following should be one single paragraph. However, the email would look something like this: Text text text text text text. Text text text text text text text te

Re: [otrs] Hex ticket numbers

2004-07-29 Thread Frederik Seiffert
Hi Martin, Martin Edenhofer wrote: Hi Frederik, On Tue, Jul 27, 2004 at 01:31:28AM +0200, Frederik Seiffert wrote: We're currently using the DateChecksum module to generate ticket numbers, but I always felt that the numbers are way too long. As I don't see any reason for the date or th

[otrs] Hex ticket numbers

2004-07-26 Thread Frederik Seiffert
've attached my module in case anyone finds it interesting. Feel free to use it. Thanks, Frederik # -- # Ticket/Number/RandomHex.pm - a ticket number random hex generator # Copyright (C) 2004 Frederik Seiffert <[EMAIL PROTECTED]> # -- # $Id: $ # -- # This software comes with ABSOLUTELY NO