Re: [otrs] Error: Need TicketID!

2006-09-03 Thread Honza Rezab
If you rename some state check CustomerDefaultState and PostmasterDefaultState. Regards Honza Davide Pluda napsal(a): Hello. I'm new in otrs, i use it few months back. It was works fine. Today it doesn't kork, when i try to create a ticket from customer it give this error: ERROR: OTRS-CGI-10

Re: [otrs] notification for team leader

2006-05-19 Thread Honza Rezab
Hello Alex. Pending-reminder. I want, when any ticket is panding-reminder, automatically sent notification for team leader. Honza. Alexander Scholler napsal(a): > Hi Honza, > > Honza Rezab schrieb: >> Hello all. >> >> How can I make automatically notificati

[otrs] notification for team leader

2006-05-18 Thread Honza Rezab
Hello all. How can I make automatically notification for team leader when any ticket is timeover? Thanks Honza ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cg

[otrs] notification for team leader

2006-05-17 Thread Honza Rezab
Hello all. How can I make automatically notification for team leader when any ticket is timeover? Thanks Honza ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cg

[otrs] closing ticket

2006-03-16 Thread Honza Rezab
Hello all. I have problem with OTRS 2.0.4. If I want close any ticket I obtain only this error message in web browser: Software error: Wide character in syswrite at /usr/local/share/perl/5.8.4/Net/Cmd.pm line 436. For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving