Re: [otrs] Need Type! Log Messages when using OTRS web front end

2008-11-20 Thread James Chase
onder what else it might be? On Wed, Nov 19, 2008 at 4:49 PM, Gonéri Le Bouder < [EMAIL PROTECTED]> wrote: > On Wed, Nov 19, 2008 at 03:59:44PM -0500, James Chase wrote: > > Hi All, > > > > I'm having a slight problem after upgrading from 2.2.4 to 2.3.3 on a > Cent

[otrs] Need Type! Log Messages when using OTRS web front end

2008-11-19 Thread James Chase
Hi All, I'm having a slight problem after upgrading from 2.2.4 to 2.3.3 on a CentOS 4 (RHEL4) machine. I get the following lines in '/var/log/messages' quite often. Oct 27 09:57:43 tao OTRS-CGI-10[31841]: [Error][Kernel::System::Cache::Get][Line:137]: Need Type! Oct 27 09:57:43 tao OTRS-CGI-10[31

[otrs] 'Need Type!' errors are constantly generated

2008-10-28 Thread James Chase
Hi All, I'm having a slight problem after upgrading from 2.2.4 to 2.3.3 on a CentOS 4 (RHEL4) machine. I get the following lines in '/var/log/messages' quite often. Oct 27 09:57:43 tao OTRS-CGI-10[31841]: [Error][Kernel::System::Cache::Get][Line:137]: Need Type! Oct 27 09:57:43 tao OTRS-CGI-10[31