n: uid=jbehrend,ou=people,dc=mpifr-bonn,dc=mpg,dc=de
telephoneNumber: +49 (0)228-525-359
telephoneNumber: +49 (0)2257-301-128
I want to show both telephone numbers show in the dn above.
Cheers Jan
--
MAX-PLANCK-INSTITUT fuer Radioastronomie
Jan Behrend - Rechenz
Hi,
I am retrieving the customers' phone numbers from LDAP. How can I
display more than one telephone number in OTRS if the user happens to
have multiple numbers?
Cheers Jan
--
MAX-PLANCK-INSTITUT fuer Radioastronomie
Jan Behrend - Rechenzentrum
---
On 03/29/2012 12:04 PM, Jan Behrend wrote:
> Hello List,
>
> is otrs capable of connecting to replicated DB (mysql) servers?
> I.e. One DB server goes down, and otrs will failover to the other.
noone?
--
MAX-PLANCK-INSTITUT fuer Radioastronomie
Jan Behrend - R
Hello List,
is otrs capable of connecting to replicated DB (mysql) servers?
I.e. One DB server goes down, and otrs will failover to the other.
Cheers Jan
--
MAX-PLANCK-INSTITUT fuer Radioastronomie
Jan Behrend - Rechenzentrum
Auf dem Huegel 69, D-53121
nformation please tell me.
Cheers Jan
--
MAX-PLANCK-INSTITUT fuer Radioastronomie
Jan Behrend - Rechenzentrum
Auf dem Huegel 69, D-53121 Bonn
Tel: +49 (228) 525 359, Fax: +49 (228) 525 229
jbehr...@mpifr-bonn.mpg.de http://www.mpifr-b
the IT
helpdesk.
I think OTRS finds the ticket number and puts the mail into the
corresponding
ticket disregarding the "To:" field of the Email header.
How can I avoid that?
If you have questions concerning my OTRS setup please ask.
Cheers Jan
--
MAX-PLANCK-INSTITUT fuer Radioastr
anyone?
--
MAX-PLANCK-INSTITUT fuer Radioastronomie
Jan Behrend - Rechenzentrum
Auf dem Huegel 69, D-53121 Bonn
Tel: +49 (228) 525 359, Fax: +49 (228) 525 229
jbehr...@mpifr-bonn.mpg.de http://www.mpifr-bonn.mpg.de
rance,
cheers Jan
--
MAX-PLANCK-INSTITUT fuer Radioastronomie
Jan Behrend - Rechenzentrum
Auf dem Huegel 69, D-53121 Bonn
Tel: +49 (228) 525 359, Fax: +49 (228) 525 229
jbehr...@mpifr-bonn.mpg.de http://www.mpifr-bonn.m
27;s email address instead of just
his
realname?
Hi Ralf,
here is a workaround: Hit the reply button and you can check the email
address.
Cheers Jan
P.S.: I am almost certain that this is not what you wanted to hear.
Excuse me ;-)
--
MAX-PLANCK-INSTITUT fuer Radioastronomie
J
are bound to a queue. So if you want
to change the salutation you got to create/use another
queue.
Cheers Jan
--
MAX-PLANCK-INSTITUT fuer Radioastronomie
Jan Behrend - Rechenzentrum
Auf dem Huegel 69, D-53121 Bonn
Tel: +49 (228) 525 359, Fax: +49 (228
:-((
Any thoughts, hints?
Cheers Jan
--
MAX-PLANCK-INSTITUT fuer Radioastronomie
Jan Behrend - Rechenzentrum
Auf dem Huegel 69, D-53121 Bonn
Tel: +49 (228) 525 359, Fax: +49 (228) 525 229
jbehr...@mpifr-bonn.mpg.de http://www.mpifr-b
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