>ok , i understand, in my browser it appear correctly with the ->
>
>Any idea where whe have to add this script in the Config.pm ?
Oh, in that case.. Sorry :)
And, you appear to be right, when I check the page from home it appears
correct. But from work, I get the erroneous translation.
Sorry, I
The link you posted has been 'changed' by the publishing tool.
You can NOT copy and use that script. Wherever you see
>
you have to change to
>
WHen I click the link, i see (as an example)
$Self->{'DashboardBackend'}->{'0415-RSS'} = {
This should be
$Self->{'DashboardBackend'}->{'0415-RSS'
>I've this link in the otrs wiki :
>http://blog.otrs.org/2010/06/06/additional-rss-feed-in-dashboard/
Just a quick check.. you DO realize that > should be replaced with > , right?
-
OTRS mailing list: otrs - Webpage: http://otrs
>Hangon... I just noticed that "empty answer" is indeed _empty_ when looking in
>the database.
>
>Them howcome that when i use empty answer, it has formatting? "Dear [name]
>etc etc etc".
Gh.. Becuase it is created from Salutation and Signature... *doh*
Sorry folks
>When i want to change the "empty answer" (or rather to see which tags the
>template uses), i select empty answer and click "change"; but the edit fields
>does not get populated. Any idea why?
>
>(2.4.7 Ubuntu Server)
Hangon... I just noticed that "empty answer" is indeed _empty_ when looking in
Hello!
When i want to change the "empty answer" (or rather to see which tags the
template uses), i select empty answer and click "change"; but the edit fields
does not get populated. Any idea why?
(2.4.7 Ubuntu Server)
-
OTRS m
>you need to assign standard responses to the Queues first.
>This can be done in the admin area, second row "Queues & Responses".
Thanks.
I realized that with a little help from the forum (
http://forums.otrs.org/viewtopic.php?f=61&t=4525&p=18682&sid=2f12ad86a15987bb03a9fe1288329ee8#p18682
)
Hello!
I am a new user to OTRS (2.4.7 running on Ubuntu Server), and I have hit a snag.
Mail seem to work, Notification goes out, incomin gtickets are pulled by
Postmaster into my queue.
When I open a ticket, I see that it was sent by
"firstname.lastn...@domain.com", just as I expect.
But, I ca
