Hello Valdemir,
Some months back, I BEGAN a move to a client's shared hosting account
at Dreamhost from one of their internal Linux machines. My memory is
spotty but I was able to get most of the installation working after
wrestling with the mySQL database setup -- I don't think you'll be
See the thread about Incoming email suddenly dead for previous
posting. And http://www.mail-archive.com/otrs@otrs.org/msg06645.html.
Elsewhere I did see someone speculate/point out that the problem could
be with Message-Ids containing the percent sign(%) being passed to the
sprintf in
Hello list,
Just thought I'd add my experience to this thread since others will probably see it at some point...
As GL sez, out of the blue my humming OTRS 2.0.4 installation decided to stop receiving mail from the POP mailbox with the error cited below. In my case, I'm pretty sure the
Thanks for sharing your experience with the list, Keith. Much appreciated.
Special thanks for going on to mention your impression of using the free
fields... a feature that I'm having a tough time understanding
conceptually(you'd think their use would be straightforward but alas,
not to me).
While fascinated by the responses that point out the elegant simplicity
of maintaining a mailing list over some sort of board, I have to
second Steven's suggestion here that for certain types of info, a
forum(or something similar) seems like it would work better than the
mailing list and
Thanks for the response, Wes. And the link into the list archive with
your earlier submission. I see that led to a bug report.
My question goes a bit beyond just missing graphics though. More
importantly, there seem to be missing template files from the
.../otrs/Kernel/Output/HTML/Lite
Begging your pardon if I've overlooked some answer to this in the list
or in the documentation...
On my otrs-2.0.2-01 system, I decided to experiment with the Lite
theme. Once selected as a frontend theme and enabled, all configurable
options seem to disappear from the rendered page.
Sorry list,
I've read through hundreds of messages but I've got to ask... again
since the question has been asked in a couple of different forms.
Thanks go out in advance to Ken Kilgore and Bryan Fullerton for sharing
their methods.
THE QUESTION:
Are there any formal instructions on upgrading
