the problem.
Good luck,
C.
On Thu, Jun 12, 2008 at 7:46 PM, Jeff Davis <[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>> wrote:
Hi Jeff,
If you do an ldapsearch, does the attribute givenName exists?
C.
Yes.
(BTW thanks for responding - I app
Are you creating customer db records on the fly? Could you post that
code as well?
CARNINO Daniele wrote:
This works flawlessly at my site (of course is intended for agent
authentication, but for customer should be quite the same).
# Domain authentication
$Self->{'AuthModule'} = 'Ker
ass: shadowAccount
objectClass: standardSchoolDistrict
objectClass: sambaSamAccount
gidNumber: 2000
gecos: Test Staff Account
description: Test Staff Account
displayName: Test Staff Account
loginShell: /bin/bash
Christophe Flaviani wrote:
On Wed, Jun 11, 2008 at 7:32 PM, Jeff Davis <[EMAIL PROTECTED]
Well, I've gotten openldap auth to work but cannot get the
UserSyncLDAPMap to work. I've copied the code from Defaults.pm and
configured for our ldap config. Have been working on this on and off
for 3 days, and still no luck. The code in LDAP.pm that fails appears
to be trying to pull attrib
Christophe Flaviani wrote:
Hi Jeff,
Could you send what otrs gives you as error message?
Because it works without the LDAPSync, I would suppose that one of the
fields you are trying to sync does not exist.
But I don't see how the mapping is done into the DB.
Hope this helps,
C.
On
how the mapping is done into the DB.
Hope this helps,
C.
On Tue, Jun 10, 2008 at 1:01 AM, Jeff Davis <[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>> wrote:
Tried it w/values from Defaults.pm - same error. All ldap
attributes exist, user is member of group. It works as lon
Tried it w/values from Defaults.pm - same error. All ldap attributes
exist, user is member of group. It works as long as I do not want to
sync user to DB. Same issue happens with customer accounts. If past
experience is any indicator, I must be missing something.
Here's my Config.pm, with
Christophe,
I've made some progress, but having issues with ldapsync... I will take
some time and go through Defaults.pm and see if that brings
enlightenment. We have what I consider a fairly vanilla OpenLDAP
implementation. Hoping that the defaults.pm is geared towards that.
-Jeff
Chris
Thanks very much...
>From my testing so far it appears something I've done/failed to do is
preventing agents' ldap info from getting into the system_user table.
If I manually add it works, but the ldap sync throws an error.
Am I mistaken that this should happen, or do I need to manually add
I've done this (so far just starting with the agent side of things.
After setting the baseDN (should actually be called Users DN, or DN for
users OU - object naming is a bit confusing, at least for the likes of
yours truly).
It is now talking to the ldap server, but...
Gets unhappy and throw
New to OTRS...
Currently evaluating to see if this system is right for our
organization. It's installed, now trying to get LDAP functionality. We
use openldap.
Steps in docs are a bit unclear to me as to what needs to be done and
where to enable LDAP Auth & sync, and methods for testing/de
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