Hi,
if I try to send an E-Mail with OTRS through my Exchange Server, I get the following Message in the Web Interface:
Software error:No SASL mechanism found
at C:/OTRS/otrs/Kernel/cpan-lib/Authen/SASL.pm line 62
For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving this
Hi,
I would like to change the Priority Setting in OTRS, or better to say the meaning of each priority. In addition, I would like to add Priorities to the system. I that possible?
thanks in advance
regards
jtolksdoBe one of the first to try Windows Live Mail.
Hi,
when my customer creates tickets via E-Mail all of my Users are getting E-Mail Notifications about the newly created ticket. If the customer created the ticket in the Web-Frontend, no of the users which are subscribed to this queue are getting any e-mail notification. Can I change that
Wer lesen kann
ist klar im vorteil.
War nicht
eindeutig genug für mich, da die Passagen in der defailts.pm stehen und in der
config.pm eben gar nicht, zumal auf Seite 88 steht:
Die Datei Kernel/Config/Defaults.pm
enthält die
Konfigurationsparameter für den
OTRS-Framework. In ihr
finden
to
'Juergen Tolksdorf [EMAIL PROTECTED]' from 'hostsystem SupportPortal
[EMAIL PROTECTED]'. HistoryType = SendCustomerNotification, Subject = Re:
[Ticket#200602201018] New Queue Support!;
[Mon Feb 20 16:56:18
2006][Notice][Kernel::System::Ticket::Article::SendCustomerNotification] Sent
customer
