Re: [otrs] Ticket Replies and CCs

2013-04-17 Thread Mailing List
Ticket::Frontend::ComposeExcludeCcRecipients is also set to No. On Wed, Apr 17, 2013 at 6:12 AM, Mailing List wrote: > Is there any way to make that the default? 2.4 when you replied just > included all CCed. > > > On Wed, Apr 17, 2013 at 6:02 AM, Steven Carr wrote: > &g

Re: [otrs] Ticket Replies and CCs

2013-04-17 Thread Mailing List
Is there any way to make that the default? 2.4 when you replied just included all CCed. On Wed, Apr 17, 2013 at 6:02 AM, Steven Carr wrote: > Select "Reply All" instead of "Reply" and it will include the CC addresses. > > > On 17 April 2013 10:49, Mailing List

[otrs] Ticket Replies and CCs

2013-04-17 Thread Mailing List
with keeping people in the loop on the progress of an issue. Has anyone experienced this? Or is there some setting to change? Thanks in advance. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org