Re: [otrs] Archive

Sorry, I meant a searchable archive. Anyone has a link for searchable archive of the emails? Rgds Mani Mani Padisetti wrote: Evening A while ago Frans or someone gave the link for the archived emails for this discussion group so that we could search for the answers before posting. Would

[otrs] Archive

Evening A while ago Frans or someone gave the link for the archived emails for this discussion group so that we could search for the answers before posting. Would anyone be kind enough to send that link? Many thanks Rgds Mani ---

[otrs] FAQ module

Afternoon Is it possible, to have separate FAQ for each customer company and make it visible only when they login?  If yes, how do I do that? Rgds Mani - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://l

[otrs] customer specific service catalog

Morning Is it possible to create and maintain separate services for each customer company in OTRS? If yes, can you pls advise how? Many thanks Rgds Mani - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lis

Re: [otrs] changing ticket priority

res an accompanying note. Just put in the > reason why you updated the priority. at the bottom of the note screen > you will find the field to change the priority. > > > Lars > > Den 20/04/2009 kl. 00.27 skrev "Mani Padisetti" > >: > > > Thank y

[otrs] changing ticket priority

Morning. Sorry if this is a silly question but I couldn't find instructions/help on how to change the priority for a ticket, when we work on the ticket. Can you pls advise? Many thanks Regards Mani P Please do not print this email unless it is absolutely necessary. Spread environmental awa