Re: [otrs] DATA Corruption

2011-08-19 Thread Mik Rose
Its a postgresdb. Is there a similar method for postgres? Mik Rose | Director, IT - Support Services | PowerSoft Development Corp 1 (250) 642-0295 x23 http://www.power-soft.com Live Support This e-mail may be privileged and/or confidential, and the sender does not waive any related rights

[otrs] DATA Corruption

2011-08-19 Thread Mik Rose
, content_alternative) TO stdout; pg_dump: *** aborted because of error I have tried a vacuum and reindex with no successes. Mik Rose - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To

Re: [otrs] Config : OSX 10.4.11 / Apache 1.3.33(Darwin)

2009-08-18 Thread Mik Rose
Options All -Indexes +ExecCGI +Includes +MultiViews DAV Off AllowOverride None RewriteEngine On RewriteCond %{REQUEST_METHOD} ^TRACE RewriteRule .* - [F] Alias "/o

Re: [otrs] Merging Multiple Tickets a PITA in OTRS 2.3.2

2009-01-26 Thread Mik Rose
gt; Beckman > --- > Peter Beckman Internet Guy > beck...@angryox.com http://www.angryox.com/ > ------- > > ___ > OTRS maili

[otrs] Upgrade steps from 2.3.2 to 2.3.4?

2009-01-22 Thread Mik Rose
Hi there, I see that there are upgrade instructions fro 2.2* to 2.3* but what about 2.3.2 to 2.3.4 Are there any special considerations. I would assume that it wouldn't be a simple as dragging the new folder in there since I would loose config settings and the likes. Mik __

Re: [otrs] Can you change the names in OTRS?

2008-10-07 Thread Mik Rose
> > > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Mikola (Mik) Rose PowerSoft Development Corp. CIO, Information Tech

Re: [otrs] Feature Request : Time Work Units

2008-10-07 Thread Mik Rose
nd of which can > be disabled by default, and enabled via the admin options. Thus allowing folks > like myself to be able to record technician time that is billable, and time > that is not. > > Regards, > Tony E > "Raptus regaliter" > [EMAIL PROTECTED] >

[otrs] Feature Request : Time Work Units

2008-10-06 Thread Mik Rose
It would be nice if Time Work Units would fill out the time automatically when creating a reply, forward or note etc etc. Mik ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lis

Re: [otrs] Attachment issues

2008-09-15 Thread Mik Rose
( Is this the problem?) OSX 10.4.11 If the database was created in SQL_ASQII and this is the problem is there a way to convert it or correct the problem? Mik On 12/09/08 10:36 AM, "Mik Rose" <[EMAIL PROTECTED]> wrote: > Hey there list members. > > We seem to be hav

Re: [otrs] External Company DB and Exchange Contacts

2008-09-14 Thread Mik Rose
trs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Mikola (Mik) Rose PowerSoft Development Corp. CIO, Information Technology / Support Services Customer Service: 1 (250) 642-0199 Sales Dep.: 1 (888) 833-7697 Support Dep.: 1 (250) 642-0295 www.power-soft.com

[otrs] Attachment issues

2008-09-12 Thread Mik Rose
Hey there list members. We seem to be having a problem with attachments. .rtf files with images pasted itno them take for ever to open and eventually open blank. .pdf files appear to be scrambled .docx file open fine Is there some type of image processing that is failing here? I tried to switc

Re: [otrs] Illegal division by zero at ../..//Kernel/System/Ticket.pm line 1720.

2008-09-11 Thread Mik Rose
an element in the ZZ* Mikola (Mik) Rose PowerSoft Development Corp. CIO, Information Technology / Support Services Customer Service: 1 (250) 642-0199 Sales Dep.: 1 (888) 833-7697 Support Dep.: 1 (250) 642-0295 www.power-soft.com ___ OTRS mailing list

Re: [otrs] External Company DB and Exchange Contacts

2008-09-11 Thread Mik Rose
ppears that it is possible to reference Company information from our own > database. What I think I need is an example of this being done. Is there > anyone that could post an example of this being done. > > Exchange Contacts; > > Is it possible to devise a lookup and link

[otrs] External Company DB and Exchange Contacts

2008-09-11 Thread Mik Rose
that could post an example of this being done. Exchange Contacts; Is it possible to devise a lookup and link in tickets to a contact on an Exchange Public folder? Regards, Mikola (Mik) Rose PowerSoft Development Corp. CIO, Information Technology / Support Services Customer Service: 1 (250) 642

Re: [otrs] Illegal division by zero at ../..//Kernel/System/Ticket.pm line 1720.

2008-09-08 Thread Mik Rose
::MailAccount::MailAccountFetch (v1.5) Line: 369 Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.2) Line: 135 Any help would be much appreciated Thanks On 08/09/08 1:45 PM, "Mik Rose" <[EMAIL PROTECTED]> wrote: > Everything was working then for no understandable reason > >

[otrs] Illegal division by zero at ../..//Kernel/System/Ticket.pm line 1720.

2008-09-08 Thread Mik Rose
Everything was working then for no understandable reason I am again getting an error when trying to view Queues Software error: Illegal division by zero at ../..//Kernel/System/Ticket.pm line 1720. Mikola (Mik) Rose PowerSoft Development Corp. CIO, Information Technology / Support Services