Mike McGrath wrote:
Nils Breunese (Lemonbit Internet) wrote:
I wouldn't even know what it is. I've certainly not configured it
myself. It just works on my box. I must admit I have never run the test
you're running. Have tried setting up OTRS per the install instructions?
Did
Nils Breunese (Lemonbit Internet) wrote:
I wouldn't even know what it is. I've certainly not configured it
myself. It just works on my box. I must admit I have never run the test
you're running. Have tried setting up OTRS per the install instructions?
Did you encounter a problem that made you try
Nils Breunese (Lemonbit Internet) wrote:
Mike McGrath wrote:
My procmail test is failing. I'm on RHEL5
# cat /usr/share/doc/otrs-2.1.7/doc/test-email-1.box | perl
/var/www/otrs//bin/PostMaster.pl
Error: Config.pm No value for 'LogModule::SysLog::Facility' in Config.
Mike McGrath wrote:
My procmail test is failing. I'm on RHEL5
# cat /usr/share/doc/otrs-2.1.7/doc/test-email-1.box | perl
/var/www/otrs//bin/PostMaster.pl
Error: Config.pm No value for 'LogModule::SysLog::Facility' in
Config.pm found!
Error: Config.pm No value for 'Lo
My procmail test is failing. I'm on RHEL5
# cat /usr/share/doc/otrs-2.1.7/doc/test-email-1.box | perl
/var/www/otrs//bin/PostMaster.pl
Error: Config.pm No value for 'LogModule::SysLog::Facility' in Config.pm
found!
Error: Config.pm No value for 'LogSystemCacheSize' in Config.pm found!
Error:
When trying to create a ticket in an OTRS system with a pgsql customer
backend I get the following error while trying to search for the
customer in the From field:
ERROR: syntax error at or near ")" at character 247, SQL:
'SELECT username , username, human_name, email FROM person WHERE (
L
How do I get OTRS to automatically send an email on close but not when a
new ticket is created?
-Mike
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bi
I've got a non otrs customer database with username and password in it,
I think I've got everything right in my configs but the passwords in the
database are stored clear text, and unfortunately for the time being
will stay that way. Is there a way to have OTRS read password info from
the data
anyone running OTRS behind a load balancer? I'd like to run identical
instances of OTRS on many machines behind a balancer. Is there any
documentation on this?
-Mike
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.o
Guillaume Rehm wrote:
Hi all,
I integrate Active Directory into OTRS. I can log in OTRS with the
account specified to search in active directory. But all others
account can't be activated by OTRS.
Moreover, [EMAIL PROTECTED] (local root account) can't log in now.
Anyone have an idea ?
Thank
> Hello I was wondering if I could get some help
> Eror Message:
>
> http://localhost/otrs/installer.pl
> Not Found
> The requested URL /otrs/installer.pl was not found on this server.
Whenever you get a 404 you should always check your apache error logs.
-Mike
_
Nils Breunese (Lemonbit Internet) wrote:
Mike McGrath wrote:
When users send mail to the OTRS system, Everything gets created fine
except OTRS doesn't know who the customer is. Is there a way to map
this? Also after a ticket has been created and I change the customer
ID on the ticket
When users send mail to the OTRS system, Everything gets created fine
except OTRS doesn't know who the customer is. Is there a way to map
this? Also after a ticket has been created and I change the customer ID
on the ticket, the "from" field in the ticket doesn't seem to be
updated. Anyone e
13 matches
Mail list logo
