Run the command under sudo.
Ekram wrote:
Hi,
When i am running the database check i found the following error. It is a
fresh installation on debian6.
root@newotrs:/opt/otrs# perl -w /opt/otrs/bin/otrs.CheckDB.pl
DBD::Pg::st execute failed: ERROR: permission denied for relation valid at
/opt/
The developer manual and forums have a lot of the information you're asking for.
Ugo Bellavance wrote:
Hi,
Any opinions about the method of ticket creation? We would like to
allow the customer to set the priority or SLA when creating a ticket.
It would be easy to do using the customer portal
Thanks Lars!
Lars Jørgensen wrote:
Hi Nathan,
Yeah, you need to install the new crontab. Look at bin/Cron.sh. Running it
without any parameters gives you some instructions.
Lars
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Nathan
Unsworth
Sent: Sunday, July 17
I need to disable to popup windows when working with Tickets/Work Orders. I
know there is a way to disable this but I have not found it.
~Nathan Unsworth
M - 801.864.5734 | W - 650-385-2900 x75335
nat...@sqwishy.net | www.sqwishy.net
I need to change the amount of time between each mail pickup from 10 minutes to
1 minute. I have modified the var/cron/postmaster_mailbox file to reflect this
and have restarted cron. Is there anything else I need to change to properly
set this new pickup time?
~Nathan Unsworth
M
This is not my OTRS system. My OTRS is linked to completely different email
addresses.
~Nathan Unsworth
M - 801.864.5734 | W - 650-385-2900 x75335
nat...@sqwishy.net | www.sqwishy.net
-Original Message-
From: otrs-boun...@otrs.org on behalf of Michiel Beijen
Sent: Mon 7/4/2011 4:13
help!
~Nathan Unsworth
M - 801.864.5734 | W - 650-385-2900 x75335
nat...@sqwishy.net | www.sqwishy.net
-Original Message-
From: otrs-boun...@otrs.org on behalf of Michiel Beijen
Sent: Mon 7/4/2011 3:05 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] [Ticket #5498
Will one of the Admins PLEASE block these emails?? This is getting ridiculous.
~Nathan Unsworth
M - 801.864.5734 | W - 650-385-2900 x75335
nat...@sqwishy.net | www.sqwishy.net
-
OTRS mailing list: otrs - Webpage: http
e database?
Thankfully this is my test system and I have a full backup up from 6/26/11 just
before I upgraded.
~Nathan Unsworth
M - 801.864.5734 | W - 650-385-2900 x75335
nat...@sqwishy.net | www.sqwishy.net
-
OTRS mailing list: otrs
Oh... Now I feel stupid lol. I kept overlooking the General Catalog and going
straight to SysConfig. Thank you for your help Michiel!
~Nathan Unsworth
M - 801.864.5734 | W - 650-385-2900 x75335
nat...@sqwishy.net | www.sqwishy.net
-Original Message-
From: otrs-boun...@otrs.org on
er to understand
for future administrators. I am running OTRS::ITSM 3.0.7::3.0.3.
~Nathan Unsworth
M - 801.864.5734 | W - 650-385-2900 x75099
nat...@sqwishy.net | www.sqwishy.net
-
OTRS mailing list: otrs - Webpage: http://otrs.
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