[OTRS] - Max Upload Size for Customer

Hello, a time ago someone asked for help how to increase the upload size for attachments using the customer web interface. I did not find a solution for it but I have the same problem now. Attachments are just accepted up to 1MB. How can I change this ? Thank you very much in advance! Yours Ph

[otrs] Automatical store Attachments in Filemanager

Hello, is it possible to automatically store attachments in the filemanager or in a given directory on the server ? My Scenario is that a customer send about 30 to 100 changerequests to the system and each request is treated as a own ticket. Usually are files attached to the changerequests