I want the customers to see all the tickets that are there in any queue
right now. Is there a way that this can be done?..
I see the company tickets link in the customer view, but this doesnt
seem to be working. I have setup customer<->user groups. What else do I
need to do?
If I am getting the
How do I incorporate in my system though?
Peter Gervai wrote:
On Wed, 04 May 2005 23:26:50 +0200, Rahul Pilani <[EMAIL PROTECTED]> wrote:
The end date is the the date by which the agent thinks the ticket
will be taken care of.
This is actually a good idea, to record the estimated t
, how do I go about doing the change?
Rahul Pilani
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