Re: [otrs] Refresh '7 days Stat'

2010-08-26 Thread Steven Atkinson
> > I want that '7 Day Stats' graph on dashboard should be get refresh in 5 > mins, where should make the changes? > > Go in to SysConfig and locate Ticket -> Frontend::Agent::Dashboard::DashboardBackend###0250-TicketStats: and alter the value in CacheTTL. Steve. --

Re: [otrs] Bulk Insert of customer data.

2009-10-13 Thread Steven Atkinson
2009/10/13 Dunn, Jeff > I am new to OTRS, and am in the process of setting up a new OTRS > installation, for testing and then deployment. > > > > We are transferring from another ticketing system and need to copy a large > amount of customer data from the old system. I know that MySQL has the LO