[otrs] CE and EE version

Hello Everybody, Can somebody tell me difference of OTRS Community and Enterprise edition version. If you have a feature metrics to compare on both these version, please share. This will help us to take decision in moving ahead with evaluation. Regards Sudhir

[otrs] CE and EE version

Hello Everybody, Can somebody tell me difference of OTRS Community and Enterprise edition version. If you have a feature metrics to compare on both these version, please share. This will help us to take decision in moving ahead with evaluation. Regards Sudhir

[otrs] ITIL Process Evaluation

Dear All, Please give your feedback and share your experiences about the attached sheet. Dear All, I came up with the quick search of some of the open source software's around ITIL processes. OTRS is natural choice and top leader among the

[otrs] OTRS and ITSM versions

Dear All, Can somebody please give us a pointer regarding the evaluation of OTRS? We are planning to evaluate OTRS with the ITSM modules. I heard that OTRS version 3.0 is not yet compatible with ITSM or vice-versa. Is it correct? If this is correct, should we evaluate the older version of OTRS

[otrs] (no subject)

Dear All, Can somebody please give us a pointer regarding the evaluation of OTRS? We are planning to evaluate OTRS with the ITSM modules. I heard that OTRS version 3.0 is not yet compatible with ITSM or vice-versa. Is it correct? If this is correct, should we evaluate the older

[otrs] test

- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

[otrs] test1

- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

[otrs] Does OTRS Support SLM process

Dear All, Just wanted to know if OTRS supports SLM process of ITIL. Is there any built-in functionality within OTRS for supporting SLM? Appreciate early response. Regards Sudhir - OTRS mailing list: otrs - Webpage:

[otrs] ITIL Process Evaluation

Dear All, I came up with the quick search of some of the open source software's around ITIL processes. OTRS is natural choice and top leader among the open source category as you can see this supports most of the ITIL processes. Please let me know your feedback and alert me if you think

Re: [otrs] ITIL Process Evaluation

is not clear, probablt html or image Thanks YY On Thu, Dec 16, 2010 at 6:16 PM, Sudhir Garg s750...@emirates.com wrote: Dear All, I came up with the quick search of some of the open source software's around ITIL processes. OTRS is natural choice

[otrs] ITSM

Hello All, OTRS ITSM module can meet 6 of the processes of ITIL. We want to evaluate some other processes of ITIL through open source product like capacity, availability, continuity, financial management etc. Can somebody guide us if there are tools available to meet these additional

Re: [otrs] OTRS Integration with other tools

be made from email alerts from software. On Sun, Dec 12, 2010 at 5:27 AM, Sudhir Garg s750...@emirates.com wrote: Hello All, We want to understand if OTRS can integrate with proprietor system like HP EMS or BMC Petrol. While using OTRS, we would like to continue

Re: [otrs] OTRS and MySql

Thanks David for your response. Could you please share if any big enterprises rollout out OTRS on Mysql and running successfully till date? I am asking because we don't have choice other than going to Mysql due to future standardization of the technology rod-map. Regards Sudhir -Original

[otrs] OTRS Integration with other tools

with all kind of systems like oracle financials, SAP, HR systems etc? Thanks for the help!! Regards Sudhir Garg - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe

[otrs] OTRS and MySql

of the members share their input on OTRS with MySql? Did anyone face any issues on MySql while running OTRS? Regards Sudhir Garg - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs