Re: [otrs] Remove system Email from CC field when answering a ticket

Hello Amit Sharma, It works, thank you ! Best regards. TanaT Amit Sharma a écrit : Hi, Here is the solution. I tried and it worked for me as well! http://lists.otrs.org/pipermail/otrs/2009-March/025993.html regards, amit --- On *Fri, 9/7/10, TanaT

[otrs] Remove system Email from CC field when answering a ticket

ually... How to leave it blank ? (I tried both "yes" and "no" settings in Frontend::Agent::Ticket::ViewCompose -> Ticket::Frontend::ComposeReplaceSenderAddress -> Ticket::Frontend::ComposeExcludeCcRecipients and other things... ) Thanks for re