[otrs] Blackberry Theme

2010-07-13 Thread Travis Simmons
Hey List, Does anyone have a Theme that works good on Blackberry's and willing to share? Thanks - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe:

[otrs] New Ticket immediate close no notification

2010-05-06 Thread Travis Simmons
Hey, When we create a ticket and immediately close it, is there a way to stop the agent notification for a new ticket on the queue? I know when we do an immediate close it doesn't send a notification to the client but it still does a SendAgentNotification Any ideas would be great. -- Travis

[otrs] Layout.pm line 1638 error

2009-09-02 Thread Travis Simmons
Running on Ubuntu 9.04 with Apache2 OTRS 2.4.3 from tar but the problem was also present on 2.3. When navigating OTRS (creating tickets, modifying tickets/config) eventually the browser wants to download index.pl with 0 bites. If I restart apache it seems to work or if I keep clicking the link a

Re: [otrs] OTRS2.4.3 Can't login , no connection to syslog available error

2009-09-02 Thread Travis Simmons
I haven't used Solaris 10 in about 2 years now but if I remember the commands correctly. Check the status of the syslog service: svcs -pv system-log To restart the service: svcadm restart system-log Now Solaris had a bad bug at one point I remember very clearly on a box that I had running