that would show you the tickets closed in the past
7 days.
Regards
Willem Gerber
BCWINFO wrote:
> This is for my boss!
>
> ;-)
>
> I tried Search but I couldn't
Hey Peeps
Question. What tables or colums do otrs use to see if a ticket is out of
sla? Im busy writing custom php reports but cant see how it knows if a
ticket is out of sla.
Any ideas ?
Regards
Willem Gerber
--
Avoid the Gates of Hell. Use Linux
-- unknown source
begin:vcard
Hey Peeps
Question. What tables or colums do otrs use to see if a ticket is out of
sla? Im busy writing custom php reports but cant see how it knows if a
ticket is out of sla.
Any ideas ?
Regards
Willem Gerber
--
Avoid the Gates of Hell. Use Linux
-- unknown source
begin:vcard