Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender

2013-02-25 Thread Zemánek Jiří
Thank you, finally solved. The problem was that I had SMTPTLS configured and while the installer.pl script did not find anything wrong, something WAS wrong. After changing to SMTP without authentication, all works :-) The error message was misleading Regards JZ From: otrs-boun...@otrs.org

Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender

2013-02-22 Thread Zemánek Jiří
: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender what account is being used for authentication to your SMTP server? Does this account have permissions to send as outsourcing@...? On Fri, Feb 22, 2013 at 2:51 AM, Zemánek Jiří zema

Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender

2013-02-22 Thread Zemánek Jiří
, which is addressed in OTRS Sysconfig. If the agent is receiving notifications, check the OTRS Log from the admin menu and provide context for the error. On Fri, Feb 22, 2013 at 7:14 AM, Zemánek Jiří zema...@oksystem.czmailto:zema...@oksystem.cz wrote: Account used for authentication to SMTP

Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender

2013-02-22 Thread Zemánek Jiří
Oh, and I created one job moving the rest (passed through PostMaster Filter) from Raw to NOTIFICATION queue JZ From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Zemánek Jiří Sent: Friday, February 22, 2013 2:03 PM To: User questions and discussions about OTRS. Subject: Re

[otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender

2013-02-21 Thread Zemánek Jiří
Hello there, I´m complete newbie, I´m testing OTRS and I have this problem: In the OTRS log (Admin tab) this error is repeated again and again: Can't create PID PostMasterMailbox, because it's already running (otrs/22327)! After some googling, I found post in which someone says to

Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender

2013-02-21 Thread Zemánek Jiří
. What do you want fixed? On Thu, Feb 21, 2013 at 8:40 AM, Zemánek Jiří zema...@oksystem.czmailto:zema...@oksystem.cz wrote: Hello there, I´m complete newbie, I´m testing OTRS and I have this problem: In the OTRS log (Admin tab) this error is repeated again and again: Can't create

Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender

2013-02-21 Thread Zemánek Jiří
guarantee your email service provider won't allow you to send as otrs@localhost. Still, your otrs logs will tell you what the from email address will be. On Thu, Feb 21, 2013 at 9:36 AM, Zemánek Jiří zema...@oksystem.czmailto:zema...@oksystem.cz wrote: Hello, thanks for reply. What email

Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender

2013-02-21 Thread Zemánek Jiří
are encountering new errors, then they would be instrumental in further addressing the issue. :) ask better questions, get better answers. On Thu, Feb 21, 2013 at 10:08 AM, Zemánek Jiří zema...@oksystem.czmailto:zema...@oksystem.cz wrote: OK, I changed both sender e-mail addresses for the system to outsourc

Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender

2013-02-21 Thread Zemánek Jiří
questions and discussions about OTRS. Subject: Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender Zemánek Jiří schrieb: OK, I changed both sender e-mail addresses for the system to outsourc...@oksystem.impl mailto:outsourc...@oksystem.impl

Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender

2013-02-21 Thread Zemánek Jiří
The same. outsourcing@ Regards JZ From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gerald Young Sent: Thursday, February 21, 2013 5:53 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions

Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have permissions to send as this sender

2013-02-21 Thread Zemánek Jiří
Hello, unfortunatelly, there is no error. The the last entry in SMTP log (of Exchange server) is successfull authentication and that´s all. Besides, the install script http://localhost/otrs/installer.pl found IMAPS and SMTPS is working fine Regards JZ From: