Hello Everyone,
Please i am trying to figure it out how to create and implement a themes to
displays on both sides logon page. Thank you.
Benjamin
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://li
Hello
I edited an code posted here into the code in program files to let show of the
company logo. I later found out that when i enter as an OTRS Customer-Interface
and tries to send a ticket to the the other side, it takes me back to the log
on page and the ticket do nt come.
Can i please g
me an e-mail to choronfle...@yahoo.com and give me
the account name or e-mail i can use to link up with you on the instant chat. I
think i can grasp it faster and enable me configure my system with this help.
Thanks soo much room.
Benjamin Anamoah
. Ticket Solution time for opening a closed ticket (Rabi Pandey)
5. sendmail with SMTP failure (hpsbigcat)
6. sendmail with SMTP failure (hpsbigcat)
7. Ticket Lenght and Queues and Emails & Queues (benjamin anamoah)
8. Re: Ticket Lenght and
??)
4. Ticket Solution time for opening a closed ticket (Rabi Pandey)
5. sendmail with SMTP failure (hpsbigcat)
6. sendmail with SMTP failure (hpsbigcat)
7. Ticket Lenght and Queues and Emails & Queues (benjamin anamoah)
8. Re: Ticket Lenght and
Hello
I want to know if the length of the tickets can be customized so that the
length minimized or shortened?
Secondly, i want to know the easiest way that i can get my auto response to
run. I have installed the otrs-2.4.3-win-installer-2.0.4 on my laptop and using
just the default settings.
...@localhost), it does
not work.
Please, i need further explanation because i am very new
to the system and the blend of various platforms and languages confuse
me sometimes. Thank you.
Benjamin Anamoah.
--- On Tue, 12/1/09, otrs-requ...@otrs.org wrote:
From: otrs-requ...@otrs.org
Subject: otrs Digest
...@localhost), it does not work.
Please, i need further explanation because i am very new to the system and the
blend of various plateforms and languages confuse me sometimes. Thank you.
Benjamin Anamoah.
--- On Tue, 12/1/09, otrs-requ...@otrs.org wrote:
From: otrs-requ...@otrs.org
Subject: otrs
ubject line so it is more specific
than "Re: Contents of otrs digest..."
Today's Topics:
1. Help (Gabriel D?az)
2. Re: Help (LQ Marshall)
3. Personalizing Customer Interface and the OTRS Admin Handbook
Not too clear to understand (benjamin anamoah)
4. Re: Remo
Dear Colleagues,
I need help on how i can upgrade my OTRS 2.4.3 to a higher version so that i
can use the Auto Responses <-> Queue and activate the Auto response. Thank you.
Benjamin
-
OTRS mailing list: otrs - Webpage
Hello Colleagues,
I need some help with this OTRS auto response to queues .i.e Auto Responses <->
Queue.
I
have match the auto response to the queue i want but it is not working.
I can not see any auto response when i sign in at the
Customer-Interface and expect to see a mail responding to the se
Hello fellows,
I need some help with this OTRS auto response to queues .i.e Auto Responses <->
Queue.
I have match the auto response to the queue i want but it is not working. I can
not see any auto response when i sign in at the Customer-Interface and expect
to see a mail responding to the sen
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
htt
Dear Colleagues,
I am a new user of the OTRS and i am really finding problems working out with
the Auto Response feature. I want customer users to automatically receive a
mail from me via the auto response as soon as they send a new ticket. But this
is not working even when i follow the hand bo
Dear Colleagues,
I am a new user of OTRS and i am really finding hard time understanding how the
system works and customizing it to suite my firms need.
Firstly, i want to customize the Customer's Interface so that the customer can
see my companies logo and if possible a very short note welcomi
Dear Colleagues,
I am finding some difficulty with the configuring and Customization of the Auto
Responses <-> Queue so that when a customer sends a mail, the system
automatically replies. I am a new user of the OTRS and trying to use it for my
company but am finding some problems. I am using th
Hi,
I want to know how i can add more users to the otrs system.
I am now using the default settings and only one user can be added and the
e-mail is popping up as an error. How can i add more users.
Secondly, how can different e-mail be set for different customer<->users and
customer<->groups
17 matches
Mail list logo
