Re: [Bulk] Re: [Bulk] Re: [otrs] queueview - show only open|new tickets

2006-10-13 Thread Terry Dobbs
;[EMAIL PROTECTED]> To: "User questions and discussions about OTRS.org" Sent: Friday, October 13, 2006 5:52 AM Subject: [Bulk] Re: [Bulk] Re: [otrs] queueview - show only open|new tickets Terry Dobbs wrote: There is a way. I modified my queue view in the system config to include ti

Re: [Bulk] Re: [otrs] queueview - show only open|new tickets

2006-10-13 Thread Alex Mihicinac
Terry Dobbs wrote: > There is a way. I modified my queue view in the system config to > include tickets that are "merged". So there is a way to do it. > > I cant remember off the top of my head what sysconfig module to edit, > but I got it from the manual. I will try to find the option and let > yo

Re: [Bulk] Re: [otrs] queueview - show only open|new tickets

2006-10-12 Thread Terry Dobbs
cant find it. - Original Message - From: "Alex Mihicinac" <[EMAIL PROTECTED]> To: "User questions and discussions about OTRS.org" Sent: Thursday, October 12, 2006 2:04 PM Subject: [Bulk] Re: [otrs] queueview - show only open|new tickets Hi Benjamin, Benjami