;[EMAIL PROTECTED]>
To: "User questions and discussions about OTRS.org"
Sent: Friday, October 13, 2006 5:52 AM
Subject: [Bulk] Re: [Bulk] Re: [otrs] queueview - show only open|new tickets
Terry Dobbs wrote:
There is a way. I modified my queue view in the system config to
include ti
Terry Dobbs wrote:
> There is a way. I modified my queue view in the system config to
> include tickets that are "merged". So there is a way to do it.
>
> I cant remember off the top of my head what sysconfig module to edit,
> but I got it from the manual. I will try to find the option and let
> yo
cant find it.
- Original Message -
From: "Alex Mihicinac" <[EMAIL PROTECTED]>
To: "User questions and discussions about OTRS.org"
Sent: Thursday, October 12, 2006 2:04 PM
Subject: [Bulk] Re: [otrs] queueview - show only open|new tickets
Hi Benjamin,
Benjami