Added this request to the bug tracker
Bug 1754 has been added to the database
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On Thu, Apr 05, 2007 at 11:42:03AM -0700, Mike Morris wrote:
>> From: Vladimir Doisan <[EMAIL PROTECTED]>
>> Subject: [otrs] [Feature Request] Ticket Templates
>>
>> Is it possible to have a new ticket templates based on the selected Queue?
>>
>
>I wou
> From: Vladimir Doisan <[EMAIL PROTECTED]>
> Subject: [otrs] [Feature Request] Ticket Templates
>
> Is it possible to have a new ticket templates based on the selected Queue?
>
I would love to see this too... however, in the meantime, it is not difficult
to design
a w
rying
to sell theirs.
/rant
-Andy
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Alexander Scholler
Sent: Thursday, April 05, 2007 8:29 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] [Feature Request] Ticket Templates
Hi Vladimir
Hi Vladimir,
Vladimir Doisan schrieb:
> Is it possible to have a new ticket templates based on the selected Queue?
I'm also interested in such a feature. I know that you can reuse the
faq-module for ticket-templates, but I think this is not practicable.
>
> For example when a customer selects Qu
Is it possible to have a new ticket templates based on the selected Queue?
For example when a customer selects Queue named "Printer", the new
ticket text area will show the info that needs to be entered
Printer Location:
Printer Name:
Printer Model:
Description of the Problem:
An additional feat
