Hi Wagner,
no, it is not stored in the database.
If you need to have customer details stored permanently in the database you
could use this Feature Add-on:
http://www.otrs.com/en/solutions/subscriptions/feature-add-ons/descriptions/#StoringLDAPAttributes
On 20.10.2011, at 17:44, Wagner wrote:
Hello,
The customer info that is retrieved by the Active Directory, is stored
somewhere in the database?
I needed to make a select that get the UserComment from a ticket
Thanks
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