Re: [otrs] 2.4.4 HTML

2009-09-22 Thread Nathan Campbell
Glossop, Andrew Sent: Tuesday, September 22, 2009 3:12 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] 2.4.4 HTML It's supposed to be automatic. Fro me, most emails are shown in HTML. But some are still shown as text, with the HTML as a file attachment. So there&#

Re: [otrs] 2.4.4 HTML

2009-09-22 Thread Glossop, Andrew
u're sending it. From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Nathan Campbell Sent: 21 September 2009 21:47 To: User questions and discussions about OTRS. Subject: [otrs] 2.4.4 HTML I'm sure this is really easy and I am just missing it - I

Re: [otrs] 2.4.4 HTML

2009-09-21 Thread Christoph Ohliger
Did you had a look at Sysconfig ( Framework -> Core::Web, Frontend::RichText ) ? regards Christoph Nathan Campbell schrieb: I'm sure this is really easy and I am just missing it - I am having trouble finding an option to view tickets in HTML format in OTRS. Everything is being converted to

[otrs] 2.4.4 HTML

2009-09-21 Thread Nathan Campbell
I'm sure this is really easy and I am just missing it - I am having trouble finding an option to view tickets in HTML format in OTRS. Everything is being converted to text and I would like it be HTML (for formatting, inline images, styles, etc...). I was under the impression that 2.4.4 allowed th