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Re: [otrs] ACL is it Possible?
Hi,
I don't the solution for your fisrt question but i'm intersted :)
To restrict customer from creating tickets in particular queue, you just
have to select the queue that you want your customer can chos
Hi,
I don't the solution for your fisrt question but i'm intersted :)
To restrict customer from creating tickets in particular queue, you just
have to select the queue that you want your customer can chose here (via
sysconfig) :
Ticket -> Frontend::Customer::Ticket::ViewNew -> CustomerPanelOwnSele
Hello all,
I have several customers with the same ID, to let them view each other
ticket, but becouse all ticket are in one queue they have the same
permissions for them. So one customer can close other's tickets.
The question is: is it possible to let customer close only theirs own
tickets?
