Thank you Alvaro, that's what I need.
Regards
2013/1/23 Alvaro Cordero
> You enable the fields to show in Sysconfig for each screen, for example
> FrontEnd::Customer::Ticket::ViewNew, then Look for
> Ticket::Frontend::CustomerTicketMessage###DynamicField
> Just add the field name and 1 to sh
You enable the fields to show in Sysconfig for each screen, for example
FrontEnd::Customer::Ticket::ViewNew, then Look for
Ticket::Frontend::CustomerTicketMessage###DynamicField
Just add the field name and 1 to showup and 2 to make it Required.
Play with that.
Regards
2013/1/23 Pc Abrantes
> A
Alvaro, thank you for your help. I've done that. How can I enable/disable
it?
2013/1/23 Alvaro Cordero
> Pablo, I believe it would have been easier to use a Dynamic Field for that
> kind of data, that you can just enable or disable to show up in the
> different screens.
>
> Regards
>
>
> 2013/1
Pablo, I believe it would have been easier to use a Dynamic Field for that
kind of data, that you can just enable or disable to show up in the
different screens.
Regards
2013/1/23 Pc Abrantes
> Hello Guys, I'm new to OTRS and Perl development and I'm having trouble
> adding some new fields to
Hello Guys, I'm new to OTRS and Perl development and I'm having trouble
adding some new fields to the customer ticket form.
One of these fields is the ticket complexity. I've created the table
"ticket_complexity" and associated it to the table "ticket". Then, I've
created the file Kernel::System::
