Hi,
In the customer interface the age displayed is the time from the begining of
the ticket thought the ticket it is closed.
The idea is to display the time in working hours and when the ticket is
close the total time in working hours.
If its posible to display the time in working hours also in
In the customer interface the age displayed is the time from the begining of
the ticket thought the ticket it is closed.
The idea is to display the time in working hours and when the ticket is
close the total time in working hours.
If its posible to display the time in working hours also in the ag
