Re: [otrs] Agent(s) not receiving FollowUp notification after upgrade to 2.2.1

2007-07-27 Thread otrs user
- Original Message From: otrs user [EMAIL PROTECTED] To: User questions and discussions about OTRS.org otrs@otrs.org Sent: Wednesday, July 25, 2007 9:44:44 AM Subject: Re: [otrs] Agent(s) not receiving FollowUp notification after upgrade to 2.2.1 Hi, Has any one any idea why

Re: [otrs] Agent(s) not receiving FollowUp notification after upgrade to 2.2.1

2007-07-25 Thread otrs user
Hi, Has any one any idea why one agent's follow up notifications are never being sent to that agent, but instead are sent to three unrelated agents? All other agent's work just fine. OTRS 2.2.1 on Centos 3.8, datastore is MySQL 5.0 Cheers, -- Charlie Bronson

[otrs] Agent(s) not receiving FollowUp notification after upgrade to 2.2.1

2007-07-23 Thread otrs user
Greetings, I would appreciate any assistance debugging this lack of agent follow up after my upgrade. My OS is Centos 3.8 (Red Hat Enterprise clone) Perl Version 5.8.0 Apache 2.0.46-68 MySQL 5.0.45 OTRS 2.2.1 OTRS is configured to store data in MySQL I've just completed an upgrade from