- Original Message
From: otrs user [EMAIL PROTECTED]
To: User questions and discussions about OTRS.org otrs@otrs.org
Sent: Wednesday, July 25, 2007 9:44:44 AM
Subject: Re: [otrs] Agent(s) not receiving FollowUp notification after upgrade
to 2.2.1
Hi,
Has any one any idea why
Hi,
Has any one any idea why one agent's follow up notifications are never being
sent to that agent, but instead are sent to three unrelated agents? All other
agent's work just fine.
OTRS 2.2.1 on Centos 3.8, datastore is MySQL 5.0
Cheers,
--
Charlie Bronson
Greetings,
I would appreciate any assistance debugging this lack of agent follow up after
my upgrade.
My OS is Centos 3.8 (Red Hat Enterprise clone)
Perl Version 5.8.0
Apache 2.0.46-68
MySQL 5.0.45
OTRS 2.2.1
OTRS is configured to store data in MySQL
I've
just completed an upgrade from