Re: [otrs] Are there any other ticket number modules available?

2003-03-26 Thread Eddie Urenda
On Sat, 22 Mar 2003, Christopher Allen [BigFatPipe.Net] wrote: > The net result is that suspected spam... ie: mail which comes from an > address that is undeliverable... would be in a box that we could visually > screen once/twice each day, letting everything else auto-close. This is > better tha

Re: [otrs] Are there any other ticket number modules available?

2003-03-24 Thread Wes Plate
On 3/21/03 11:14 PM, "Stefan Schmidt" wrote: >> I'd like something shorter than DateChecksum, but more >> interesting than AutoIncrement. > > It is fairly simple to create a new module, so can you be more > specific in your wishes? I hope you can help, let me know if my explanation wasn't clear

Re: [otrs] Are there any other ticket number modules available?

2003-03-22 Thread Christopher Allen [BigFatPipe.Net]
On Sat, 22 Mar 2003, Wes Plate wrote: > Because the OTRS preferred ticket number format is just too long for our > needs, I've gone to AutoIncrement. This is better, but still too long and > I'd like to have letters in the number. > > Right now my ticket number appears like this: > > > [Ticket#: 1

Re: [otrs] Are there any other ticket number modules available?

2003-03-22 Thread Wes Plate
On 3/21/03 11:14 PM, "Stefan Schmidt" wrote: >> I'd like something shorter than DateChecksum, but more >> interesting than AutoIncrement. > > It is fairly simple to create a new module, so can you be more > specific in your wishes? I think my wish is simple, at least it would be for someone who

Re: [otrs] Are there any other ticket number modules available?

2003-03-21 Thread Stefan Schmidt
Hi, On Friday 21 March 2003 06:28, Wes Plate wrote: > I understand that people can design their own ticket number > formats, but I'm really not capable of doing that. I'm more a > copy-paste kind-of-guy. > > Are there any Ticket Number format modules that are available? Right now there are four

[otrs] Are there any other ticket number modules available?

2003-03-20 Thread Wes Plate
I understand that people can design their own ticket number formats, but I'm really not capable of doing that. I'm more a copy-paste kind-of-guy. Are there any Ticket Number format modules that are available? I'd like something shorter than DateChecksum, but more interesting than AutoIncrement.