Re: [otrs] Attachment issues

2008-09-15 Thread Mik Rose
Heya list members... I have gone over the archives regarding this type of issue and all I could come up with was that the maybe the it was the default character set. I am using iso-8859-1. I tried to change it to utf but the config page blow's up with an internal www server error 500.

[otrs] Attachment issues

2008-09-12 Thread Mik Rose
Hey there list members. We seem to be having a problem with attachments. .rtf files with images pasted itno them take for ever to open and eventually open blank. .pdf files appear to be scrambled .docx file open fine Is there some type of image processing that is failing here? I tried to

Re: [otrs] Attachment Issues

2008-05-06 Thread Aleem Mohamed
Thanks for your help Shawn. My server is not stripping attachments from my mail messages. I am still having problems with the attachments however. Again, just by viewing the file1 and file2 I can see the contents of the attachments scattered among other characters (i.e. if it's a text document I

Re: [otrs] Attachment Issues

2008-04-25 Thread Shawn Beasley
Hi Aleem, Okay, so those aren't attachments? Because if I open them in notepad I can actually see some text (i.e. someone sends a word doc). How then do I go about viewing the attachments? If you have sent an attachment with your email, and your mail server has not stripped the atttachment,

Re: [otrs] Attachment Issues

2008-04-15 Thread Aleem Mohamed
Okay, so those aren't attachments? Because if I open them in notepad I can actually see some text (i.e. someone sends a word doc). How then do I go about viewing the attachments? On Mon, Apr 14, 2008 at 2:16 AM, Shawn Beasley [EMAIL PROTECTED] wrote: Hi Aleem Mohamed, Hey there. I just had a

Re: [otrs] Attachment Issues

2008-04-14 Thread Shawn Beasley
Hi Aleem Mohamed, Hey there. I just had a question about attachments from incoming mail to OTRS. My problem is that when a user submits a new ticket bysending an e-mail to OTRS along with an attachment the attachment doesn't seem to display properly. When I zoom in on the ticket with the

[otrs] Attachment Issues

2008-04-09 Thread Aleem Mohamed
Hey there. I just had a question about attachments from incoming mail to OTRS. My problem is that when a user submits a new ticket bysending an e-mail to OTRS along with an attachment the attachment doesn't seem to display properly. When I zoom in on the ticket with the attachment the attachment