estions and discussions about OTRS.
Subject: RE: [otrs] Attachments being cut off
Hi Chris,
We are having the same problem at my work with the exact same setup (OTRS
1.3.1, using file system for attachments, win2k). Did you end up solving the
problem?
Cheers
Peter Macaulay
-Original Messag
[mailto:[EMAIL PROTECTED] On Behalf Of Peter Macaulay
Sent: December 3, 2004 6:44 PM
To: User questions and discussions about OTRS.
Subject: RE: [otrs] Attachments being cut off
Hi Chris,
We are having the same problem at my work with the exact same setup (OTRS
1.3.1, using file system for attachment
Sent: Thursday, 4 November 2004 5:57 AM
To: User questions and discussions about OTRS.
Subject: RE: [otrs] Attachments being cut off
There's no error message in OTRS or in the Apache logs. The error comes
when you try to open the file, because it's been severely truncated. WinZIP
say
cripts on the database.
--
Chris Salter
Software Engineer
ZANTAZ, Inc.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Kehl
Sent: November 3, 2004 1:20 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Attachments being cut off
Chris Salter schrieb:
Any suggestions would be greatly appreciated! Thanks!
What does OTRS's and Apaches's log files say?
What are the exact error messages?
What are those Zips - potentially virii-infected attachments being
intercepted by s.th. like nortonorious AntiVirus software or stuff?
Rega
Hi there,
We recently built an updated OTRS system on Windows 2000, running OTRS
1.3.1. Since the upgrade, some of the attachments we receive are
garbled. It doesn't seem to affect all attachments, but it does hit a
lot of them. We typically only receive ZIP files, so I don't know if
other file
