Hi,
Need help on attachmentsusing soap api.any example in any langauge would help.
Regards
Ravi Shankar
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Ummm...
You're missing something there (exactly in Config.pm):
$Self->{TicketStorageModule} = 'Kernel::System::Ticket::ArticleStorageFS';
$Self->{ArticleDir} = '/usr/share/otrs/var/article';
You must specify that you want to use the filesystem to store the
articles ;)
Title: Attachments in otrs
I am trying to change the directory where the attachments end up in otrs. In order to do so I created a new directory in otrs and put the following lines in the Config.pm:
# article fs dir
$Self->{ArticleDir} = '/opt/otrs/uploads';
But the attachments still end u
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On Friday 21 January 2005 17:19, Varsani, Rajendrakumar (PSD) wrote:
> Folks,
>
> I/m sure we could see attachements in OTRS but now, if I click on file-2
> either Internet Explorer or OTRS want to know if I want to open or save the
> attachment. If I
Folks,
I/m sure we could see attachements in OTRS but now, if I click on file-2
either Internet Explorer or OTRS want to know if I want to open or save the
attachment. If I click 'open', I can't find an application to open it. If I
save it, I can see that it is a Microsoft Mail Note.
I'm sure i
o:
[EMAIL PROTECTED]
cc:
(bcc: Sven G Lilie/swisscard)
Subject:
[otrs] Attachments in OTRS 1.2.4 on
Suse Linux 9.1
Hi all,
Does anyone know how to solve the attachment
problem in otrs?
When a customer sends in a mail with an attachment,
the postmasterpop3.pl can not impor
Title: Attachments in OTRS 1.2.4 on Suse Linux 9.1
Hi all,
Does anyone know how to solve the attachment problem in otrs?
When a customer sends in a mail with an attachment, the postmasterpop3.pl can not import the attachment (cause of myssql / otrs config).
This happens because the attachem
