Tyler Hepworth wrote:
On Fri, 17 Dec 2004 10:25:19 -0800 (PST), wayy2be [EMAIL PROTECTED] wrote:
Does OTRS have the ability to provide audible notifications of tickets when
they arrive?
No
Should not be too hard to add. One could modify template file TicketView.dtl
to play a MIDI file when
Does OTRS have the ability to provide audible notifications of tickets when they arrive? I know OTRS has the ability to send an email when a new ticket arrives, but what other options does it have? Also is there a way to browse closed tickets other than searching for them? Thanks.
Do you Yahoo!?
On Fri, 17 Dec 2004 10:25:19 -0800 (PST), wayy2be [EMAIL PROTECTED] wrote:
Does OTRS have the ability to provide audible notifications of tickets when
they arrive?
No
I know OTRS has the ability to send an email when a new ticket
arrives, but what other options does it have?
That's it for
