Re: [otrs] Auto assignement of the resposibility of the ticket

2011-07-27 Thread Min Never
Hi Xiaoxing, via SOAP create? http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=369 -- Never 2011/7/28 Xiaoxing Meng : > Hi there, > Is it possible to assign the ticket to a owner or a resposibility > automatically when a ticket is created? > > Regards, > Xiaoxing > > > > > > > --

[otrs] Auto assignement of the resposibility of the ticket

2011-07-27 Thread Xiaoxing Meng
Hi there, Is it possible to assign the ticket to a owner or a resposibility automatically when a ticket is created? Regards, Xiaoxing - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail