Hi Dave,
On Wed, Jul 02, 2003 at 03:53:29PM -0700, Dave Hodson wrote:
> I'm an OTRS newbie (although I have read the manual :-))
Fine! :-)
> System works great, have one (hopefully) easy question - we'd like to
> automatically assign an inbound email to a specific person.
> Today, we have an in
I'm an OTRS newbie (although I have read the manual :-))
System works great, have one (hopefully) easy question - we'd like to automatically
assign an inbound email to a specific person.
Today, we have an inbound email going to a specific queue and have a person that gets
notified that there is
