Hey nevermind on this guys. I figured it out! I'm so smrt...
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Nils Leideck - ITSM
Sent: Friday, January 15, 2010 6:02 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Can I change ticket field
3
I don't really understand what the package is or what the package name
should be.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Nils Leideck - ITSM
Sent: Friday, January 15, 2010 6:02 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Can I
I change ticket field names?
Greetings oh gurus of great knowledge,
I'm hoping to change a few ticket names. I'd like to call From, Service, and
SLA something completely different. Is there a way to change their names?
-Garre
Hi,
On 15.01.2010, at 18:24, Garren McKelvey wrote:
> Greetings oh gurus of great knowledge,
back to you ;-)
> I’m hoping to change a few ticket names. I’d like to call From, Service, and
> SLA something completely different. Is there a way to change their names?
In the directory /opt/otr
Greetings oh gurus of great knowledge,
I'm hoping to change a few ticket names. I'd like to call From,
Service, and SLA something completely different. Is there a way to
change their names?
-Garren McKelvey
-
OTRS mai
