Re: [otrs] Character Encoding

2008-07-30 Thread Jeff
Quoting André Bauer <[EMAIL PROTECTED]>: Guten Tag Jeff, am Mittwoch, 30. Juli 2008 um 03:17 schrieben Sie: http://bugs.otrs.org/show_bug.cgi?id=2650 -- Mit freundlichen Grüßen André Bauer [EMAIL PROTECTED] Thanks to everyone for the responses. I see that others just choose the "plain"

Re: [otrs] Character Encoding

2008-07-30 Thread André Bauer
Guten Tag Jeff, am Mittwoch, 30. Juli 2008 um 03:17 schrieben Sie: http://bugs.otrs.org/show_bug.cgi?id=2650 -- Mit freundlichen Grüßen André Bauer [EMAIL PROTECTED] System: Ubuntu 8.04.1/Apache 2.2.8-MOD_PERL/MySQL 5.0.51a/ OTRS 2.2.7 ___ OTRS

[otrs] Character Encoding

2008-07-30 Thread Manfred Dohmen
Hello Jeff, there's an ongoing discussion about exactly this topic right now on the German users list. We noticed problems with 2.3RC1 when an incoming mail has a wrong character encoding in its headers. In our case we had a mail where the headers said it would be charset "us-ascii", encoded 7

Re: [otrs] Character Encoding

2008-07-29 Thread Jeff
Jeff wrote: We occasionally receive mail with incorrect charset headers or some other problem where all the characters can't be displayed. When this happens, the only thing we see in the body of the mail is the "malformed utf8" message. Is it possible to turn that off and have otrs display the

[otrs] Character Encoding

2008-07-29 Thread Jeff
We occasionally receive mail with incorrect charset headers or some other problem where all the characters can't be displayed. When this happens, the only thing we see in the body of the mail is the "malformed utf8" message. Is it possible to turn that off and have otrs display the contents