Hello,
i've installed OTRS for a few weeks, and a client report me that he can't
see his company's tickets.
his colleague posted some tickets, and so did he.
everyone can see his own tickets, but can't see the colleague's tickets.
the 2 of them belong to a group and the parameter
Yannick Costa wrote:
i've installed OTRS for a few weeks, and a client report me that he
can't see his company's tickets.
his colleague posted some tickets, and so did he.
everyone can see his own tickets, but can't see the colleague's
tickets.
the 2 of them belong to a group and the
